Intercontinental Montreal

The services was too bad, if you have a car you will wait 45 minutes at least to find the bellman. If you want someone to take your luggage to your room you have to wait another 45 minutes. The breakfast too bad and no options. I have asked for a complaint form but no one gave it to me, I hope this review will be considered

went to a wedding concierge was very helpful

Room was lovely and the hotel in a fantastic location near Montreal Old Town. I would recommend to others.

It was hard to get from the car park at night, signage was not clear

Very nice room in a hotel well located near Old Montreal and downtown.

Difficult to find our way in the hotel which is located in a bigger building. It is like a labyrinth.

Convenient location; pitch black room.

"Rules" limit coffee provided in room to just 2 cups per day; no tv channel listing either on-screen or printed in room. Since one-half or more of stations were French only, having to scroll through the entire line-up every day was annoying.

I did like followings about this hotel: 1-Location 2-Concept 3-Restaurant

I did'nt like followings about this hotel: 1-Price 2-Elevators

Clean, nice rooms, large bathroom, nice facility. Friendly and accommodating staff. Reasonable rates. Employees spoke English and French- very knowledgeable of area.

$18.77 to watch a movie in the room is a little pricey.

The room was comfortable and had a fantastic view over the city (I was at the 22nd floor). Breakfast was ok. Room was very clean, personnel very attentive (concierge had the best recommendations for restaurants and bars).

The elevators are a complete disaster as they are not connected. This means very long waiting times, and a stop at every floor when you want to go up or down (22nd floors ...) Gym was ok, but the pool was very small. No opportunity to swim lanes as there was a lot of children in the pool.

Fabulous luxury and wonderful staff.

The location was fantastic - we parked in the hotel garage (extra cost) and walked the city for 2 days. Easy to get to anywhere from this hotel by foot. It cost more than what I usually pay however you have to pay for the location and the excellent service.

Our room.was elegantly designed and furnished, well-equipped and spacious, The staff were very helpful and quite friendly. The breakfast buffet and omelette station were excellent. I would highly recommend this hotel and would choose the hotel for another stay.

1. At check-in, the desk should give instruction on how to use the key cards in the elevators. It took our party a while to figure out how to get to our floor. 2. Menus for the restaurant and bar cafe are printed on dark background patterns that make them difficult to read in low light.

Classy hotel in the center of Montreal with good facilities.

they lacked staff at the checking counter. There was one lady for 20 clients.

Great hotel - very friendly and really good facilities. I particularly liked the pool! Very good concierge.

Room was very dark. I had to turn on all the lamps, and it was still too dark.

I love the mattres. It was so comfortable and you can have a deep rest after the whole day having so much activities.

Intercontinental did not provide a Complimentary Mineral Water for those who just arrived from a long distance. No slipper inside the room make us not so convenience wjen entering the bathroom.

Staff was so accomodating and pleasant, kind, friendly and great sense of humours.

I wish you had rooms with 2 queen size beds instead of 2 double beds, would be more comfortable. I did not like that patrons of hotel had to pay for the entire price of hotel up front plus an accidental deposit.